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3 Customer Care / Call Centre Agents

Our Client is a leading Maltese Co in the Financial Services Sector.  They are looking to expand their Customer Services Department by adding another 3 agents to the team that handles all customer queries for the investment services operation

Duties will include:

  • Answering incoming calls, emails, and social media queries
  • Assisting clients wanting to enrol
  • Provide information to existing and new clients
  • Provide support to clients via CRM and other systems
  • Carryout one to one platform demonstrations

The ideal person for these positions will be well spoken in Maltese and English, have excellent customer care skills, be computer literate, able to work on own initiative as well as in a team and be a natural problem solver

Working hours are on a shift basis to cover the hours from 8.30 until 22.00 Monday to Friday and from 8.30 until 13.00 on Saturday

Salary €16,000 + performance bonus of €2,500 pa

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